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Engine guide: shopping

How to get recommended by AI shopping assistants

Shopping assistants do not browse your store like a person. They read feeds, product data and reviews, then match attributes to the shopper's needs.

The short answer

AI shopping assistants recommend products using structured data: merchant feeds, product markup, marketplace listings and review text. Google names Merchant Center feeds and Business Profiles, OpenAI documents a product feed, and Microsoft says feeds, schema and page data should agree. Fill every relevant attribute, keep price and stock current and collect reviews that mention use.

What ranked on 26 September 2026: Commerce blogs and feed-tool vendors dominate. The useful primary sources are the merchant documentation from Google and OpenAI.

Last reviewed · 3 sources

Where each assistant gets its data

There is no single shopping index. A product can appear in one assistant and not another.

  • Google's guide names Merchant Center feeds and Business Profiles
  • OpenAI documents a CSV or JSON product feed with price, inventory and media
  • Microsoft's guide describes crawled data, product feeds and live site data
  • Review text is mined for use cases, so a fit detail beats a star rating
  • Returns, shipping speed and availability are attributes too

Claim and reality

Things that sound right and are not.

Flip a card for what is actually true.

  • Claim

    Our descriptions are great, so we will be recommended.

  • Claim

    One feed covers every assistant.

  • Claim

    Star rating is what matters.

Where to start

In order. Tick as you go, or copy the list.

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Questions

Asked most.

Are these recommendations paid?

Nothing in the Google, OpenAI or Microsoft pages I reviewed says merchants can pay for placement in organic results. Label your reports by surface.

Do we need GTINs?

For branded products sold by several retailers, yes. Identifiers let assistants match your listing to the same product elsewhere.

How often should feeds update?

Whenever price or stock changes. OpenAI's docs describe daily snapshots after an initial sample.

Evidence, labelled

What is confirmed, what is reported, what is a hunch.

Each claim is labelled and sourced. Google rows speak only for Google.

Last reviewed · 3 sources

Confirmed
Stated in the platform's own documentation or measured in published data.
Reported
Third-party study or vendor data. Method and conflicts noted.

Sources, fetched 19 October 2026

  1. 01Optimizing your website for generative AI features on Google Search (opens in a new tab)Google Search Central · Updated 10 Jul 2026
  2. 02Commerce guides: key concepts (opens in a new tab)OpenAI · No date shown
  3. 03A breakdown of Microsoft's guide to AEO and GEO (opens in a new tab)Search Engine Journal · 22 Jan 2026

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