What is different about health information
This category is where automated answers are both most common and most conservative, because the cost of being wrong is highest.
- Authorship and review matter in a way they do not elsewhere: a named clinician with verifiable credentials on the page is the difference between a quotable source and an anonymous one
- Assistants prefer institutional sources for clinical claims, so a small practice competes on specificity, not on explaining a condition better than a hospital
- Service, cost and access questions are winnable: what a consultation costs, waiting times, whether a referral is needed, what insurance is accepted
- Patient stories are regulated in most markets and carry privacy obligations, so the usual proof mechanism is partly closed
- Stale medical content is a liability rather than neutral, because a model may quote a superseded recommendation with your name on it