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Evaluating AEO agencies

Best AEO Agencies: What to Look For

Most AEO agency pages are SEO copy with the acronym changed. The checks below tell you more than the pitch does.

Written by Younus Fardeen, Marketing Manager at Masai School.

Last reviewed · 5 sources

What you are buying

An agency sells process and capacity. AEO work is mostly decisions about structure and content, a smaller unit than agencies are built around.

  • Capacity across many contributors
  • Process that survives staff turnover
  • A named practitioner who does the thinking
  • Reporting that separates citation, ranking and traffic

7 criteria I would actually use

  1. 01

    You can meet the person doing the work

    Pitches are staffed by the best communicator. Speak to whoever holds the account in month three.

  2. 02

    The AEO offer is not recycled SEO copy

    If every mention of AEO could read SEO, they have not thought about the surface.

  3. 03

    They name what they do not do

    Agencies claiming every channel sell a roster. Useful ones say where they add nothing.

  4. 04

    Ratings are context, not proof

    Directory scores are marketing assets. Ask for one engagement that went badly.

  5. 05

    Their own site is evidence

    An agency selling AI visibility that is invisible in AI answers has told you something.

  6. 06

    Reporting has a baseline

    Ask what they capture before starting. Otherwise improvement is measured against nothing.

  7. 07

    The contract lets you leave

    Twelve-month lock-ins protect revenue while results are hardest to show.

Questions to ask before hiring one

Tick them off as you ask. Copy the list into your brief.

0 of 5 done

0%

Claims to doubt

Claims I would be skeptical of.

Includes claims I could make myself. Flip a card for the reason.

  • Claim

    Award-winning AEO agency

  • Claim

    Rated 4.9 from 250+ reviews

  • Claim

    Proprietary AEO framework

  • Claim

    We will get you into ChatGPT

  • Claim

    Full-service, so it is all joined up

Worth evaluating alongside me

  • An independent consultant

    Better when the constraint is judgement, and considerably cheaper for the same decisions.

  • Your existing SEO agency

    The overlap is large, so adding this to an existing relationship is often the cheapest correct answer.

  • In-house with an external advisor

    A few senior days a month beside a team that already publishes often beats outsourcing the thinking.

  • Nobody, yet

    If the site is not crawlable or the content is thin, a retainer buys a report on problems you already know.

Where I fit

The part where I make a case

I am not an agency. For production capacity across many contributors, one of the options above fits better.

An individual fits when the work is decisions: what pages should be, how the entity is described, what to stop publishing, how to tell whether it moved.

If you already have an agency, the most useful thing I can do is often an audit you take to them. No change of supplier needed.

Questions

Asked most.

Agency or individual for AEO?

Individual for judgement, agency for capacity. Small teams usually need the first and are sold the second.

What should an AEO engagement include?

A baseline of current AI answers, an entity and structure review, a content decision list including removals, and reporting that separates citation from ranking.

How do I compare two proposals?

Ignore deliverable counts and compare the diagnosis. Whoever describes the problem more specifically understood the site.

Do you take agency subcontracts?

Sometimes, where the agency wants the structural thinking and keeps delivery in house.

Evidence, labelled

What is confirmed, what is reported, what is a hunch.

Each claim is labelled and sourced. Google rows speak only for Google.

Last reviewed · 5 sources

Confirmed
Stated in the platform's own documentation or measured in published data.
Not required
The platform says you do not need it. It may still be harmless.
Reported
Third-party study or vendor data. Method and conflicts noted.

Next step

Put these questions to me.

Use the questions above on me too. Send any in writing and I will answer plainly, including where someone else is the better hire for "best AEO agency".

Ask me directlyWritten reply within 24 hours.

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