Diagnose the bottleneck before shopping
These three constraints look similar from the inside and lead to completely different purchases.
- Direction: you do not know which of twenty possible changes matters. A consultant, one engagement, ends this
- Capacity: you know what to do and nobody has the hours. An agency is honest value here, priced against the hours
- Permission: the work is understood and staffed but takes six weeks to get published. Buying more input makes the queue longer, not shorter